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Privacy Policy

1. Introduction

At Pandey Computer, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (phone number, email address)
  • Delivery address and location details
  • Order details and purchase history
  • Payment information (for cash on delivery orders)
  • Communication preferences

We also automatically collect certain information about your device, including your IP address, browser type, and browsing behavior on our website.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and deliveries
  • Provide customer support and respond to your inquiries
  • Send you promotional materials and updates (with your consent)
  • Improve our website and services
  • Detect and prevent fraud or unauthorized activities
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

  • Delivery partners to fulfill your orders
  • Service providers who assist in operating our website and conducting our business
  • Law enforcement or regulatory authorities when required by law
  • Professional advisors such as lawyers and accountants

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for accounting and legal purposes.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Object: Object to processing of your personal information

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Phone: 061-585498 / 9856035498

Address: Newroad, Pokhara

Last Updated: December 2025